Most coaching feels like expensive therapy. Ours is an operating system — built around your numbers, your bottlenecks, and the three decisions you keep avoiding. We work with owner-operators generating $500K–$15M who want structure, not slogans.
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Self-assessment
If two or more of these resonate, your next quarter is already at risk. Each card describes a pattern we see in roughly seven out of ten coaching clients during their first diagnostic session.
You are adding headcount and overhead faster than margin. Every new contract feels like it costs more to deliver than the last one. Your pricing model has not been revisited in over a year, and discounts have become the default negotiation lever.
Vacations are impossible, approvals queue on your desk, and your team waits for direction instead of taking initiative. The business cannot run a single week without your constant involvement in operational decisions.
You have made three or more bad hires in the past eighteen months. There is no structured interview process, no onboarding playbook, and no clear performance benchmarks beyond gut instinct and whether someone "fits the culture."
You have not looked at your 90-day plan in weeks — or you never wrote one. Quarterly goals exist on a whiteboard somewhere but they do not connect to weekly actions. Reactive firefighting has replaced proactive leadership.
You discover shortfalls days before payroll. Receivables stretch beyond 60 days and you have no rolling 13-week cash forecast. Financial visibility is limited to whatever your bookkeeper sends once a month, long after the damage is done.
Our framework
We do not sell open-ended retainers. Every engagement follows a structured arc with defined deliverables, measurable milestones, and a clear exit point. Here is how the process unfolds over a typical six-month cycle.
We audit your financials, org chart, sales pipeline, and operating rhythm. You receive a 12-page diagnostic report that ranks your top seven constraints by revenue impact. This is not a generic SWOT — it is a prioritised action map built from your actual data, including interviews with up to five key team members.
Together we redesign the three to four systems causing the most drag — pricing, delegation, meeting cadence, hiring process, or cash management. Each system gets a one-page playbook your team can execute without you standing over them. We pressure-test every playbook in live working sessions.
Bi-weekly coaching calls keep you accountable to the plan. We track five lead indicators on a shared scorecard and course-correct in real time. You also get async access via a private channel for the decisions that cannot wait two weeks. This is where most of the measurable financial improvement occurs.
We taper sessions, transfer facilitation of your weekly leadership meeting to an internal champion, and deliver a final benchmark report comparing your metrics to day one. The goal is a business that no longer needs us — and a founder who knows exactly which levers to pull next.
Measured outcomes
We share directional metrics with client permission. Company names are anonymised, but the numbers are real and auditable. These are not cherry-picked success stories — they represent the median outcome across our last twelve engagements.
Owner worked 70-hour weeks and net margin had fallen to 4%. After restructuring pricing tiers and installing a production scheduling system, the business recovered margin and the owner stepped back to a strategic role within five months.
Revenue had plateaued at $2.1M for three consecutive years. The bottleneck was the founder approving every proposal. We built a tiered approval matrix and a standardised scoping template, unlocking the sales team to close independently.
Three stores, inconsistent inventory management, and a revolving door of part-time staff. We implemented a weekly leadership huddle, standardised the hiring funnel, and introduced a rolling cash forecast that eliminated payroll surprises entirely.
Common questions
Start here
The first conversation is 30 minutes, free, and deliberately uncomfortable. We will ask about your margins, your org chart gaps, and the decision you have been postponing. If we are not the right fit, we will say so and point you somewhere better.
Visit us:
800 Maureen Curve, G1R 2L3 Québec, Quebec, Canada
Call:
+1 418 571-5438
Email:
[email protected]